Molly Smith

M.S. in Sustainability Management
  • North Bergen, NJ
  • September 16, 2018

SALES EXECUTIVE

5-Time Sales Representative of the Year **Consultative Sales Expert

Award-winning Sales Professional with experience driving sales results in highly competitive markets, looking to bring my M.S. in Sustainability Management skills to help businesses grow. True customer advocate who builds strong, long-lasting relationships facilitating sales growth. Able to quickly build rapport with all levels of prospects. Skilled in conveying product benefits, adapting to a variety of sales settings, and gaining customer trust surrounding product offerings.

 

Areas of Expertise Include:

Sales Cycle Management | Account Development | New Business Development 

 Prospecting & Lead Generation | Inbound/Outbound Sales Processes | Relationship Management

Sales Growth | Consultative Sales | Revenue Growth | Customer Service Excellence | Direct Sales

E-mail
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Phone Number
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Education

MS Sustainability Management @ Columbia University
Jan 2014 — May 2017

Coursework in Sustainable Water, Solar Project Development, ESG & Responsible Investment Practices, Greenhouse Gas Emissions: Measuring and Minimizing the Carbon Footprint, Urban Ecology, Policy and Legal Context for Sustainability Management, Global Environmental Markets, and Sustainable Finance.

Deputy Manager for Capstone Project Spring 2017: BUILDING RESILIENCE AND SUSTAINABILITY INTO THE STATEN ISLAND NORTH SHORE BUS RAPID TRANSIT

BA @ Connecticut College
Sep 1989 — May 1993

Experience

Sales Executive @ American Lawyer Media
Oct 2014 — Current

*Close and upsell extensive pipeline of both new and renewal business via live demonstrations of web-based legal
research platforms: Law.com, VerdictSearch.com, CLECenter.com, Raw Data
*Drive revenue growth in American Lawyer Media web and print legal publications: New York Law Journal, American
Lawyer, National Law Journal et al.
*Exhibit at trade shows: American Bar Association and Legal Week
*Negotiate contract terms and provide web platform training for customers (Law Firms, Government Agencies, and
University Law Libraries)

Admissions Advisor @ Institute for Integrative Nutrition
Apr 2014 — Sep 2014

*Conducted phone interviews to identify educational and career goals of prospective students.
*Closed high volume of new business sales by articulating course content and mission of school’s Health Coach Training
Program.
*Managed extensive pipeline of leads through phone and email outreach.

Senior Sales Advisor @ Kaplan Test Prep
Sep 1995 — Apr 2013

Drove sales of standardized test preparation and admissions products/services with price point of $1K to $10K; leveraged highly consultative sales approach, engaged with diverse customer base, identified prospects’ needs, and enthusiastically presented education solutions. Fielded inbound and executed outbound calls in effort to maximize sales results while providing prospective and existing customers an exceptional experience throughout sales cycle. Represented company at industry trade shows.
*Earned National Graduate Sales Rep of the Year on 5 occasions based on obtaining highest closing rate, outstanding call quality, and student testimonials.
*Received Outstanding Performance award for the most sales within healthcare sales vertical.
*Recipient of Highest MCAT Sales Award.
*Received Outstanding Customer Service Award for unique ability to build customer relationships.
*Obtained recognition for 5 Years of Outstanding Service in new National Customer Care Center.
*Noted as strong closer outperforming peers by as much as 8%; closed 46% (2012), and 47% (2011).
*Grew book of business exponentially to peak levels in excess of $3M annually; consistently achieved 100% of sales targets. Ranked #2 in Customer Excellence in 2012 with 92.4% approval rating.

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