Utility Project Coordinator

~ Power Home Solar is an American company using American made products, headquartered in Mooresville, North Carolina that specializes in solar energy, roofing and energy saving services. ~

Currently in a rapid growth mode with over 650+ employees we have grown outside of North Carolina and currently also operate in South Carolina, Virginia, Ohio, Michigan and Pennsylvania. 

In 2015 and 2016, Solar Power World magazine listed Power Home Solar as the No.5 overall solar installation company in the U.S. We are also very excited that in 2016 we installed more solar energy systems than any other company in North and South Carolina. We have also been listed as the 96th fastest growing company by Inc. 500.

Position Overview

If you are in the Troy, Michigan area and you've been looking for a challenging opportunity with the chance to maximize your financial and professional growth potential, look no further!!  Our Utility Project Coordinator position and a career with us may be the perfect fit for you! We are growing and expanding and are looking for a hard-working, ambitious and driven candidate to be part of our team!

Who Are We Looking For?

Interconnection is the process by which the utility reviews the project and approves it to be energized. The Utility Team is responsible for managing the application for interconnection on the customer’s behalf, ensuring that the company is following program rules.

• Coordinators interact daily with a broad audience, including public utility companies and internal teams, such as Sales, Operations, Engineers, and Accounting.
• Ensuring that utility interconnection approval is received requires a significant amount of administrative work including the retrieval and coordination of information, completing detailed and technical applications and submissions, relationship management, management of deadlines and milestones, and attention to detail. 

Responsibilities

Essential Position Requirements:

• Prepare, review, and submit a high volume of applications and claims ensuring compliance with all relevant utility guidelines and agreements.
• Identify common issues and develop suitable solutions and processes.
• Address incoming inquiries in a timely, efficient, and professional manner.
• Update notes in internal database for all related tasks and manage project status changes.
• Follow up on inquiries about project status in a timely, efficient, and professional manner.
• Email and phone communication with colleagues and utilities to ensure project move smoothly.
• Conduct web research and phone inquiries to analyze and document utility processes for various states and utilities.
• Pro-actively contact utilities on the status of projects and get clarification on utility requirements.

Qualifications

• The ideal candidate must be able to listen and observe, quickly identify the heart of a problem, research the issue, and clearly summarize what is needed. He or she must also be flexible and positive.
• This candidate must be extremely detail oriented and organized.
• Strong written and verbal communication skills are a must.
• The ideal candidate is open to change and quick to adapt as necessary.
• Employees who are successful in this role are proactive, use common sense, and take pride of ownership over the quality and accuracy of their work.

Skill, Characteristics & Experience:

• Extremely detailed and organized
• Great problem-solving skills and good judgment
• Enthusiastic and passionate about the solar industry
• Patient, calm, and have a positive demeanor
• Have a sense of urgency and thrive in a fast-paced environment
• Effectively prioritize, multi-task, and manage time well
• Flexibility and ability to adapt to an ever-changing environment
• Proficient with desktop applications such as SalesForce, Adobe Acrobat, MS Office, and Internet Explorer (required)
• Excellent written and verbal communication skills
• Excellent customer service skills required
• Ability to work well with others in a collaborative team environment

Compensation

• $14 an hour salary.
• Referral bonuses - $250 for referring amazing employees just like you!
• Excellent opportunities for professional growth = more income!
• Benefits after 60 days of service include health, dental, vision, short term disability, company paid life insurance, supplemental life insurance, accident insurance, flex spending accounts, 401(k), sick time and paid time off.

Environment

• This job operates in an office environment with business casual dress code.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

• The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
• While performing the duties of this job, the employee is regularly required to talk or listen.
• The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Power Home Solar, LLC is an equal opportunity employer and values diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.