Project Manager

 

Our ethos is in turning insights into actions through simple, elegant design. We aim to enact real change in the world by removing long-standing barriers for companies to understand, track and report on their impact in real time - key elements needed to ensure the largest drivers of Climate Change are held accountable while making small and incremental improvements - one product at a time.

 

 

HowGood is seeking an experienced Project Manager to own the management & timely delivery of outputs produced in support of our SaaS offering. An ideal fit for this role is someone who is laser focused, impeccably organized, and can move with confidence to build out the Project Management function at HowGood from the ground up.

This role will report to the Head of Product, while servicing other teams within the larger organization. You will guide the Research Team’s Data Delivery department as it executes against specific customer needs, streamlining their outputs to ensure they have time to continue to scale processes to meet our growing customer base. You will work closely with Customer Success to maximize the value received by our customers while minimizing the effort required of internal teams, and be able to carry a project across the finish line through the resourcing of individual contributors across the organization.

Working hand-in-glove with our commercial teams, your drive to understand the needs of our customers and their evolving business landscape will ensure our deliverables continue to solve the toughest problems our customers face when it comes to carbon accounting and sustainability impact tracking. You will share your insights, pain points and victories with the Product Management team so that learnings gathered in ongoing execution get turned into high value features baked into our platform.

 

With the full support of the cross-functional alliance you’ll rely on, you will operationalize and amplify the value inherent in HowGood’s data offering. A strong candidate will have experience managing the output of a high-performing and highly-technical team: Research’s Data Delivery team is comprised of data professionals, food scientists and SMEs all dedicated to driving real impact through their work in the agricultural and food system.

 

The selected candidate will have very good communication skills, a good sense of design and analytical chops, and will be comfortable participating in a fast moving, business goal driven environment. Applicants for this role should be excited to participate in creating new understandings, supporting better decision making and helping to change the world.

Responsibilities:

• • Plan, monitor and manage the on-time delivery of projects: coordinating weekly standups, managing priority, assignment and status of Research Delivery team project tickets
  • Manage ongoing changes to timeline, scope of work or priority across the team to ensure milestones are met with quality deliverables
  • Own the generation of custom deliverables by combining analyzed platform downloads and modified flat files with branded templates to deliver value
  • Support the expansion of our professional services offering for customers and our partnership ecosystem by developing actionable insight summaries for enterprise clients and key partners
  • Ensure prioritization of customer needs is managed in relation to the team’s bandwidth by conducting a weekly check in with Research and CS
  • Support CS in customer-facing engagements as needed to service research-related technical needs
  • Participate in QA/QC, both on custom deliverables and standard environments to help identify and implement QA/QC process improvements
  • Work in conjunction with Marketing/Product Marketing to ensure deliverable templates are in line with company branding and meet quality standards

Qualifications

Required Experience:

• • 2-3 years of project management experience in consulting or SaaS including ticket management for a team of individual contributors
  • Experience delivering analytical reports, including distilling actionable insights from data, packaging up reports, and performing quality control checks
  • Demonstrated experience engaging with clients or customers, and internally through effective cross-team collaboration with highly technical data scientists, SMEs and customer success managersAbility to work in an agile environment and manage multiple priorities
  • Excellent verbal & written communication skills, empathy and good listening skills
  • Experience and comfort working on a remote team

Preferred Experience:

• • • Work experience or education in the field of environmental sustainability
    • Technical writing skills
    • Clear judgment based on priorities and context, including the ability to reprioritize as needed and meet deadlines
    • Attention to the right details
    • Ability to overlap East coast hours

• Salary ranging from $85-105K commensurate with qualifications & experience.

Benefits:

Note: This is a US-based role.