Gardenshop Team Member(s)

Coastal Maine Botanical Gardens is hiring Gardenshop Team Members! 

Are you looking for a seasonal job that offers competitive pay, a supportive work environment, and kind and friendly co-workers? We're looking for Team Members in our Gardenshop who are excited about inspiring meaningful connections among people and nature in one of the most beautiful settings in Maine.   

Gardenshop Team Members work to answer questions and share the stories of our makers, and they collect payment, wrap goods, and help to keep our busy shop stocked and beautiful. They are often a guest’s last and longest encounter and so have tremendous opportunity to enrich a visit while generating meaningful financial support for the Gardens and our community. 

$17.00 - 18.00 per hour 

Part-time or Full-time hours available (17 - 34 hours a week), seasonal (May through December, with a break in November between regular season and Gardens Aglow). We can be flexible with start and end dates and the number of shifts you can commit to. Scheduled hours will generally be between 8:30 and 5:30 pm and will include at least one weekend day and a half hour unpaid lunch break. 

Primary Functions:

• Become an exceptional storyteller, interpreter, educator, and salesperson, translating our goods and the stories of their makers to guests in ways that illuminate and strengthen our mission. 
• Meet sales goals by working in a collaborative group dedicated to understanding what our guests seek and helping them discover it in Gardenshop. 
• Maintain the shop to the high standards of Coastal Maine Botanical Gardens visually and environmentally, providing an excellent guest experience while keeping the floor properly stocked and working to prevent loss. 
• Communicate information among the Gardenshop team and between Gardenshop and the Gardens as a whole, channeling information in all directions, including guest feedback to the buying and management team. 
• Support a culture that welcomes all people to the Gardens to create meaningful experiences with the natural world and the people around them. 
• Continually update knowledge and understanding of Coastal Maine Botanical Gardens, including the Gardens’ layout and its range of offerings, in order to provide guests accurate information and helpful assistance. 
• Participate in Gardens-wide initiatives including Gardens Aglow assignments. 

Physical and Environmental factors:

This is an active job on a large campus requiring up to eight hours of standing, walking, kneeling, squatting, bending and reaching up. Some lifting and carrying up to 20 pounds and the occasional use of a stepstool to retrieve stock may be necessary. This job requires standard visual acuity and the ability to operate a POS system and a PC with or without accommodation. 

• Two years of employment or life experience working in a team of people engaged in guest service; retail experience a bonus. 
• The ability to learn new technology; some experience with POS systems helpful. 
• Flexibility, with excellent communication skills that support and uplift our fast-paced and stimulating work environment. 
• Comfort interacting with guests, volunteers, staff, board members, and the community, striving to exceed guest expectations and creating an exceptional experience for those visiting the Gardens. 
• Commitment to working across the organization to support the integration of IDEA (Inclusion, Diversity, Equity, and Accessibility) principles into Coastal Maine Botanical Gardens’ internal operations and its relationships with visitors and guests.