Customer Service Specialist

Published on: February 1, 2013

This job posting expired and applications are no longer accepted.
ecobeco Published: February 1, 2013
Location
Rockville , Maryland
Skill Level
Entry Level, Entry Level
Job Type
Full-time
Categories
Admin/ Gen Mgmt / Energy

When you apply for this position, please say you saw this job on Green Dream Jobs!!

Description

ecobeco is a "green" company that advises consumers on a whole home approach to being more eco-friendly. ecobeco provides Home Energy Audits and Quick Home Energy Check-ups to home owners in Montgomery and Prince George's Counties. 

ecobeco has won the Maryland Energy Administration Contractor of the Year Award, the Pepco Home Energy Savings Award, and the Angie's List Super Service Award. 

We focus on:

  • Ways to save money on utility bills by reducing energy and water use;
  • Ways to improve the comfort of the interior environment by focusing on
  • temperature, humidity, and the quality of air and water inside the home; and 
  • Ways to reduce the customer's environmental impact. 

ecobeco turns this advice into action by providing the products and services customers need to change their homes and their habits. ecobeco helps our customers save energy, money, and the environment. 

Position Overview: 

We are looking for an entry level Customer Service Specialist to start
immediately.  You will work out of our office in Rockville, MD. 

Responsibilities: 

Your areas of responsibilities will include:

  • Appointment scheduling.
  • Inbound phone sales.
  • Inbound phone customer support.
  • Solving customer issues.
  • Coordinating logistics.
  • Preparing materials needed for jobs in the field.
  • Generally working with our team to help our customers save energy, money and the environment.

Qualifications:

  • Bilingual (Spanish).
  • Excellent communication skills over the phone.
  • Great listening skills.
  • Ability to follow directions.
  • Positive attitude.
  • Punctuality.
  • Proficient with Microsoft Office applications especially Excel.
  • Familiarity with scheduling and data management.
  • College degree preferred.
  • ecobeco is committed to a drug-free workplace.

Compensation:

This is an entry-level salaried position that includes health care benefits, paid vacation, and paid holidays. 

To Apply:

Please click below "Apply Now Online!" to submit your resume and cover letter with "Customer Service Specialist" typed into the subject line.

When you apply for this position, please say you saw this job on Green Dream Jobs!!

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