Business Applications Specialist

~ B Lab is a nonprofit organization that serves a global movement to redefine success in business so that all companies compete not only to be the best in the world, but the best for the world. ~

In pursuit of this vision, B Lab serves these entrepreneurs through three interrelated initiatives that provide them the legal infrastructure and help them attract the customers, talent, and capital to scale.

1. Certified B Corporations: B Corp certification is to sustainable business what LEED certification is to green building or Fair Trade certification is to coffee. B Lab certifies that B Corps meet rigorous standards of social and environmental performance, accountability, and transparency.
2. Passing Legislation: Through the leadership of the B Corp Community, laws have been passed in 22 states, plus DC, creating a new type of corporation-the benefit corporation-that best meets the needs of entrepreneurs and investors seeking to use business as a force for good.
3. B Analytics: B Analytics hosts the world's largest database of verified social & environmental performance data for private companies (1100+ companies). 

Position Overview  

B Lab is a small entrepreneurial non-profit, and this position is a great way to witness and participate in the creation of this new economy on the ground floor, while gaining project management and technical skills. If you have the passion for supporting our work, we have the vehicle.

The Business Applications Specialist will manage the use of our core technology tools such as Google Apps and Salesforce and make recommendations on how to improve our systems to maximize the productivity of B Lab's internal operations (and keep our employees happy).

This is an especially exciting time at B Lab, as we are gaining steam in the market and have a long list of technology initiatives to develop.

For more information, visit our main website and also Benefit-Corp and B-Analytics. 

Responsibilities 

Position Functions:

• Manage B Lab's Salesforce database. Ensure the integrity of our data, manage permissions, and build new fields and objects.
• Act as consultant within B Lab to help each team improve their processes and optimize their use of Salesforce.
• Act as a knowledge manager for B Lab. Organize and disseminate important shared resources and learning.
• Provide basic technical support to the teams and manage external vendors to meet the team's more complicated support needs.
• Work to understand the training needs of our teams and coordinate training accordingly.

Note: The role reports to our Director of Product Development, and works closely with the technology and operations teams, as well as manages interns in the execution of these key functions. 

What We're Looking For 

Need to Have's: 

• 1-3 years experience in business, preferably in a role that required the use of a CRM tool
• Familiarity with Google Apps, Microsoft Office and Mac equivalents
• Excellent written and verbal communication skills to go along 
• Proven organizational abilities 

Nice to Have's: 

• Experience in a technical or customer support role
• Experience or education in project management disciplines
• Salesforce super-user and/or administrator skills (if you do not have experience with Salesforce, we are willing to provide Salesforce Administration training).
• Experience in corporate training or organizational development 

Culture-Fit: 

• Passion for using business to solve social and environmental problems
• Relentless problem solver with collaborative style and a systems thinking approach
• Sense of humor, a positive outlook, and an easy-going manner when working with others

Compensation: We expect to provide an annual salary in the range of $30,000-$50,000 plus benefits, depending upon experience. 

About Working at B Lab: 

• We treat our employees like family, because they are. And we treat our daily environment like a second home, because it is.
• Embracing uncertainty, we take initiatives and fail forward together. We take the work, not ourselves seriously - making ample time for fun along the way. 

Benefits Include: 

• Medical & Dental Coverage 
• 40 Hours of Paid Time Off for Community Service
• Paid Parental Leave
• Educational and Professional Development Reimbursements
• Flexible Work Options 

Cool Perks at B Lab: 

• Friday Fundays and BBQs Every Week in the Summer
• Annual Staff Retreats to Tropical Locales
• Countless Lunches, Team Dinners and Happy Hours
• Kitchens Stocked Full with Snacks
• Ping Pong and Baggos Tournaments
• Annual B Olympics 

To Apply  

• Please click below: "Apply Here!" 
• The application process will assess your qualifications, traits, and culture fit, as well as your résumé.
• The application should take about 10-15 minutes to complete and you can get a copy of your assessment when you're done. We will review applications as they are received.
• Thanks to everyone who applies; we'll contact those selected for further discussion.