Quality Assurance Manager

~ Make a difference by progressing Renewable Energy in the US. Join a niche Renewables recruitment firm helping to transform our energy mix. ~

• Join an Industry that is Guaranteed to Grow (25%+ growth in the US last year)
• Grow our North American/US presence
• Join the Renewable Energy revolution
• Flexible US Location

Why Renewable Energy?

In order to meet local and international objectives on reducing carbon emissions the Renewable Energy industry is growing significantly globally and in the US grew by 25%+ last year. 2017/18 is expected to see many more projects being developed and we are fast moving into being a candidate short market!

Who are we?

Phillip Riley specialise in Renewable Energy & Energy Efficiency recruitment. We commenced in 2010, have grown to a team of 7 in Australia and 3 internationally and are have recently acquired the assets of a UK based Renewable Energy recruitment business that has been transacting across the UK, EU and US. We are now seeking to further develop our offering across the US and are seeking a highly enthusiastic, energetic and/or experienced Recruitment professional to come on that journey with us.

We recruit talent across the Renewable energy project life cycle (pre construction, construction and operations) and work with broad customers including project developers, owner/operators, OEMs, EPCs, Investment/Funds Management and even Government.

The Future Is Renewable.

Position Overview

The Manager, Quality Assurance reports to the President & CEO and is responsible for leading and managing Companies Quality Management System (QMS). Manage and/or coordinate the Quality Assurance activities to improve the Quality of Services. Key areas of responsibility include hands-on participation in the activities of Quality Assurance planning, budgeting, resource management, training, supplier evaluation, best practices, and continuous improvement. Lead and direct the work of others; expected to be a positive influence within a team environment.

• Responsible for building credibility, value, and the brand of the Quality Assurance within a matrix organization.
• Act as liaison between functional areas to drive the correct behaviors and decision-making processes that support an efficient, well-coordinated Quality Assurance, ultimately supporting the business objectives.
• Support companies strategic vision and business objectives by managing quality activities relating to client's management systems, services, and associated activities.
• Plan, develop and direct the client's quality strategy and goals.
• Manage client's Quality Management System (QMS) processes and communications ensuring customer satisfaction.

Responsibilities

• Develop and implement strategic client's quality approach and plans including required resources, systems, timing and financial impact to support, collaborate and integrate with companies annual business plan and long-term strategy.
• Provide and co-ordinate technical direction to companies Quality Control Manager and staff.
• Manage an effective audit and surveillance program that demonstrates implementation of required contractual and regulatory requirements within companies, supplier facilities, and project field sites.
• Collaborate, advise and team with companies management, project teams, and other organizations to provide quality solutions in accordance with companies standards and needs.
• Document quality processes and policies, define and implement improvement opportunities, and monitor performance against established standards and goals.
• Lead or direct the determination of root causes of quality issues, development of corrective actions and recommendations, and implement process changes when appropriate.
• Establish, maintain and implement communications to increase awareness and improvement of quality issues across project field sites.
• Ensure continued communication of performance results to appropriate management personnel, teams.
• Work with customers and suppliers as necessary to ensure customer and Diamond satisfaction on situations impacting or involving quality.
• Perform staff management and administrative responsibilities for recruiting, performance evaluation, mentoring, skill development, disciplinary action, and salary staff.
• Manage staffing and budgetary performance and requirements to ensure organizational effectiveness.
• Establish departmental performance goals and ensure process adherence.

Other:

• Project turnover meetings.
• Provide Quality Assurance assistance as needed.
• Comply with all safety policies, practices, and procedures reporting all unsafe activities to Management and/or Human Resources.
• Participate in proactive team efforts to achieve departmental and company goals.
• Contribute to building a positive team spirit.
• Apply effective written and verbal communication.
• Protect confidential information by not communicating, disclosing, or using for benefit of third parties.
• Maintain the highest degree of honesty and integrity at all times.
• Travel (up to 25%) by land and/or air.

Qualifications

Education and/or Experience:

• Bachelor of Science (BS) degree in Technical Discipline (Engineering, Mathematics, Physics, Quality Management…) from an accredited college. In addition, an advanced degree in Business (MBA) is preferred.
• At least ten (10) years related experience and/or training in Quality Programs directly related to wind power generation projects and wind power generation component manufacturing environment and supplier quality management and control.
• An equivalent combination of education and experience may be substituted.
• At least 10 years of management experience in quality programs.

Personal Traits:

• Must be able to promote a positive and professional demeanor at all times by optimizing communications techniques and responses through various levels of the corporation.
• Must be results oriented, possess superior team building and coaching skills, excellent leadership and communication skills.
• Absolute requirement – the individual must be a complete Team Player. 

Mathematical Skills:

• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
• Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Reasoning Ability:

• Strong quality and problem-solving background preferred.
• Ability to influence decisions and compel action in a complex environment.
• Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

• Knowledge of database, project management, spreadsheet, and word processing software, electronic mail, statistical software, graphics, technical diagrams, flow charts, etc.

Certifications:

• ISO certified, Lead Auditor, Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), Certified Manager of Quality/Organizational Excellence (CMQ/OE) is highly desirable.

Language:

• English is required.

Compensation

• $90,000.00 to $100,000.00 /year